What should I do if my desktop computer cannot connect to the Internet?
Network connection issues are one of the most common glitches when using a desktop computer on a daily basis. Whether for work or entertainment, network outages can cause a lot of inconvenience. This article will provide you with a detailed analysis of common reasons and solutions for desktop computers not being able to connect to the Internet, and attach structured data for reference.
1. Common causes and solutions

The following are common reasons why desktop computers cannot connect to the Internet and their corresponding solutions:
| Question type | Possible reasons | Solution |
|---|---|---|
| Physical connection issues | The network cable is loose, damaged or not plugged in properly. | Check whether the network cable is plugged in tightly and replace the damaged network cable. |
| Router failure | The router is not turned on or the signal is abnormal | Restart the router and check the router indicator status |
| IP address conflict | IP address assignment error | Set the IP address manually or enable DHCP to obtain it automatically |
| Driver issues | The network card driver is not installed or damaged | Update or reinstall network card driver |
| System settings error | Network adapter is disabled | Enable network adapter in control panel |
2. Detailed operation steps
1. Check physical connections
First, make sure both ends of the network cable are firmly connected to the computer and router (or modem). If using a wireless network, make sure the wireless function is turned on.
2. Restart network devices
Turn off the router, modem and computer in turn, wait 1 minute and then turn the device back on. This action resolves most temporary network problems.
3. Check IP address settings
Press the Win+R keys, enter "cmd" to open the command prompt, and enter "ipconfig" to view the IP address. If an address starting with 169.254 is displayed, it means that the automatic IP acquisition failed. You can try to set it manually.
4. Update network drivers
Right-click "This PC", select "Manage"-"Device Manager", find the network adapter, right-click and select "Update Driver".
5. Run the network troubleshooter
Windows systems have built-in network troubleshooting tools, which can be run through Settings-Network and Internet-Network Troubleshooter.
3. Advanced troubleshooting methods
If the above methods still cannot solve the problem, you can try the following advanced troubleshooting:
| Operation | Command/Step | function |
|---|---|---|
| Ping test | Enter "ping 8.8.8.8" in cmd | Check network connectivity |
| Reset network configuration | netsh winsock reset | Reset network components |
| Check DNS | nslookupbaidu.com | Test DNS resolution |
| View ARP table | arp -a | Check local network devices |
4. Preventive measures
To avoid frequent network connection problems, it is recommended to take the following precautions:
1. Regularly update operating system and drivers
2. Set up an automatic restart schedule for the router
3. Use high-quality network cables and network equipment
4. Avoid installing multiple firewall software
5. Regularly clear browser cache and temporary network files
5. Professional help
If the problem is still not solved after all the above steps, it may be a network card hardware failure or an ISP service problem. It is recommended to contact the network service provider or professional computer maintenance personnel.
Although network connection problems are common, in most cases they can be solved by themselves through systematic troubleshooting methods. I hope the solutions provided in this article can help you quickly restore your network connection.
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